Apart from the 5 year structural warranty, all other parts are covered by a standard 12 month warranty, except specific parts that have a explicit manufacturer warranty. (eg, Enerdrive products have a 5 year manufacturer warranty)

If a part is found to be defective within the warranty period,

• LONG HAUL CAMPERS will repair or replace the part at their discretion.
• LONG HAUL CAMPERS warranties do not cover damage caused by unauthorised modifications, abuse, misuse, incorrect assembly, inadequate maintenance, act of god accidents or collisions and terrorism
• Any costs related to transport, accommodation, towing or recovery costs occurring as a result from a warranty claim are the purchasers responsibility.
• Warranties do not apply products that are used as rentals or for hire.
• Warranties do not apply to products that are second hand, sold at auction or sold as a demonstrator, factory second or used.

Trailers are covered by the above limited manufacturer’s warranty from the original date of purchase. The original purchaser is entitled to replacement or repair for a major failure. The original purchaser is entitled to have the product repaired or replaced if the product fails to be of acceptable quality.

• Tyres wear and tear
• Paint general wear and tear
• All internal and external Zips
• Colour fading and sun or water exposure
• General consumables such as batteries, bearings, lights, brakes, fuses etc.

Canvas etc are covered by a 12 month limited manufacturers warranty from the original date of purchase. General wear and tear of canvas is excluded

You must season the Canvas before use. This will help prevent leaks along the stitching and seams. Canvas leaks is not covered by warranty

• Warranties are valid from the original date of purchase.
• All warranty work needs to be carried out LONG HAUL CAMPERS authorised representative only with written permission from LONG HAUL CAMPERS